Love this location, but sometimes the person ringing you up and taking your money compared to the person making your food can have very different dynamics. Last night the gentlemen that helped me make my food was extremely nice and attentive. But the guy that rang me up had me wait while he was more concerned about a customer that was two people behind me.
My sister and I had an issue with our order last time, and the manager and staff there were so nice about it! The support team got back to us in a timely manner, and gave us 2 free burritos. All the staff there are friendly and extremely helpful. Definitely recommend this place!
Today I ordered online for pick-up at 6:00pm. I ordered 4 burrito bowls. The pick-up was not ready until 6:23! I was not happy to wait, especially because the line inside the store was moving quickly, and they were just neglecting the online orders. Then, when I got home two of the four bowls had incorrect ingredients. One was missing beans and a salsa, and the other had lettuce when it was not supposed to. The taste was good, but just inaccurate. I hope that this service improves!
We ordered for pickup for 6:30 pm. It wasn’t brought out of the back until 6:50. Very frustrating. And the walk up line moved very quickly. Could have been out in 5 min.
Had hard chunks in my burrito that hurt my teeth. The guacamole was brown and gross looking on the tacos and food was very dry. Tacos tasted off. And the burrito like I said had hard chunks of either undercooked hard rice or bone. Either way very small chunks and it made it inedible. (Uber eats order)
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